Big business spends small fortunes on Enterprise Resource Planning (ERP) systems to run its core functions of finance, marketing, customer relations management, and more.
New research by the Hackett Group shows little difference in how companies use competing products by ERP's big three (or is it two?): Oracle, SAP, and PeopleSoft (recently acquired by Oracle). Their research does not tie products to corporate performance or competition, although one indicator relates to revenue. This is unfortunate, because vendors tout business performance and competitive advantage as the top reasons to buy their software. What is the truth?
Nicolas Carr really digs into this phenomenon in his recent post, "Lies, damned lies and IT statistics." I highly recommend Nick's post to anyone interested in trust, data, and making better decisions. Link
Also, check out today's Financial Times story by Ben King, "Shock news: why all ERP vendors are the same." An extract from Ben's piece:
Research among large corporations by the business process advisory company suggests the battle to sell ERP... is largely irrelevant.
When it comes to financials, the core of an ERP system, any of the leading vendors’ software will do more or less the same job.
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Hackett Group home.